Shipping & Returns
Local Area Delivery:
We are finally under construction and have temporarily suspended pick up. However, we can bring it to you! Orders will be fulfilled and delivery arranged within 3 days. We will email you with details to let you know when to expect your order. If you have questions or need items by a certain time please email us at firstname.lastname@example.org prior to placing your order and we will do our best to accommodate.
Store Hours & Curbside Pickup:
Stay tuned for grand opening!
Your order will ship within 2 days. Please allow an additional 7-10 days for standard shipping and 3-5 days for priority shipping. Please note: USPS has been experiencing delays recently. You can check your status via the tracking number emailed to you upon fulfillment. If it has been longer than two weeks since your fulfillment confirmation, please email us at email@example.com and we will do our best to assist
Returns & Exchanges:
If you don't love it for any reason, we are happy to make an exchange within the same artist/maker brand. Please contact us within 14 days of receipt to initiate an exchange at firstname.lastname@example.org. We will send you a return label, or if you are local you can schedule a curbside exchange appointment. Products must be in new, undamaged condition. Once received, we will issue a store credit valid towards purchase within the maker/brand (minus the cost of return shipping, if applicable)
If your item arrives damaged or is incorrect, please contact us immediately at email@example.com with a clear snapshot of the item (we want to be able to provide feedback to our makers). We will make every effort to correct the issue. Keep in mind, some natural variations in size, color and shape of handmade products should be expected.
Please note there are a few exceptions:
- All edible items are final sale
- All face masks are final sale
- Discounted items marked as final sale cannot be returned or exchanged (unless damaged)
- Free gifts with purchase cannot be returned or exchanged (unless damaged)
If you have any further questions, please feel free to reach out to firstname.lastname@example.org and we will be happy to assist!